Let’s face it, everyone will have to have a difficult conversation in the workplace at some point in their lives. Andrew can give your people the confidence and skills to handle these conversations head on.
By attending this course your people will:
- Identify the specific conversations they find difficult
- Understand why those conversations are difficult
- Understand the psychology of difficult conversations
- Learn and practice the strategies and techniques to support them when having difficult conversations
- Gain confidence
- Have fun!